Innocent Users Have the Most to Lose in the Rush to Address Extremist Speech Online

Elecgtronic Frontier Foundation

Internet Companies Must Adopt Consistent Rules and Transparent Moderation Practices

Big online platforms tend to brag about their ability to filter out violent and extremist content at scale, but those same platforms refuse to provide even basic information about the substance of those removals. How do these platforms define terrorist content? What safeguards do they put in place to ensure that they don’t over-censor innocent people in the process? Again and again, social media companies are unable or unwilling to answer the questions.

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