Hundreds of touchscreen ticket machines are offline after a ransomware attack

An apparent ransomware attack has resulted in hundreds of self-service ticket machines across the network being taken offline across the north of England.

Customers who need to use the Northern rail company, which serves towns and cities across northern England, are urged to use the mobile app, website or ticket offices while the ticket machines remain disrupted. The attack comes just two months after 600 Northern-operated touchscreen ticket machines were installed at 420 stations across the region.

Last week we experienced technical difficulties with our self-service ticket machines, which meant all have had to be taken offline, a spokesperson for Northern told ZDNet.

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