Customer services firm Atento hit by cyberattack

Business process outsourcing (BPO) and customer relationship management multinational Atento has been hit by a cyberattack, with the greatest impact seen in Brazil, its largest operation in Latin America.

The Madrid-headquartered firm informed its customers on Sunday (17) about the attack against its systems in Brazil, which caused an interruption of service as the company sought to contain and evaluate the extent of the threat, according to local news website Neofeed.

Atento’s note to customers added that its security team was working towards containing it and ensuring the security of the affected environments before bringing them back online as soon as possible.

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