Some Tesla owners worldwide are unable to unlock or communicate with their cars using the app due to an outage of the company’s servers.
Starting around 4 PM EST, Tesla owners have taken to social media reporting that the Tesla app is returning a “500 server error” when attempting to communicate with the car.
This outage prevents owners from using the app to get into the car and it reports an incorrect location of the car.
Owners have reported the issue to Elon Musk on Twitter, who has stated that he is looking into the matter.